Product Advisory: 12th November 2019
Heatco have voluntarily ceased selling this product in Australia and New Zealand because of the Serene 10Y factory warranty and a high customer return rate within the first 3 years.
This follows their decision to cease selling all other Serene Living branded heating products from 11th Sept 2017.
This is NOT a product recall notice.
Refer full supporting advisory notice:
Covid-19 Update March 2020: Please see our notice from the Directors to cease trading: https://www.heatingco.com.au/about/
This includes all warranty and support information.
> This product comes with a full warranty as specified.
Helpful Warranty information
> All prices include GST
> All prices exclude shipping
(Unless FREE delivery offered)
> All prices published are based on a cash sale.
Contractors seeking trade credit terms see FAQS
> Contractors should register via the TRADE CENTRE portal
> Project quotes for qty of 4+
Orders & Payment
> The fastest way to order is here online right now.
> We can also take your order over the phone.
> We accept MasterCard, Visa and American Express.
> Contractors seeking trade credit terms see FAQS
Helpful Payment information
Australia Wide Delivery
Australia wide delivery service with either Toll, Star Track or Fastway/Aramex. Which service we use depends on the product and destination.
All freight charges include rural/regional delivery. They also reflect the actual carton size and weight, that for many products is easily misperceived from the product images.
Delivery Terms & Conditions
Why choose HeatCo?
> Strong online representation
> Responsive customer service
> Positive customer reviews
> Owners are from the trade
> Trade quality products
> Robust warranty policy
> Contractor trade prices
> Trade based tech' support
> Click-N-Ship direct to site
The HeatCo Difference